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Coursera – Root Cause Analysis: Principles and Benefits 2026-2

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common-rca-tools-techniques

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Section 1: lesson-1-introduction-to-root-cause-analysis4 videos

introduction-to-the-course-meet-your-instructor

understanding-root-cause-analysis-rca

13m

common-rca-tools-techniques

11mNow Playing

real-world-applications-of-rca

12m

Section 2: lesson-2-rca-the-art-of-collecting-customers-feedback4 videos

the-3-rs-of-performing-root-cause-analysis

11m

deep-dive-into-the-5-whys-method

12m

utilizing-pareto-analysis-in-rca

mastering-the-fishbone-diagram

13m

Section 3: lesson-3-implementing-solutions-and-preventing-future-issues4 videos

from-identification-to-action-implementing-corrective-measures

10m

congratulations-whats-next

case-study-analysis-success-stories-of-rca-in-action

15m

fostering-a-culture-of-proactive-problem-solving

12m

About this Lecture

Section: lesson-1-introduction-to-root-cause-analysis • Size: 23.60 MB • Duration: 11m

Course Summary

Root Cause Analysis: Principles and Benefits, Offered by Coursera. In the complex landscape of business operations, identifying and addressing the underlying causes of issues is crucial for sustainable success. This course teaches the principles and benefits of root cause analysis, providing practical tools and techniques to uncover, analyze, and resolve problems at their source. You will learn how to apply root cause analysis in various contexts, improve decision-making, and drive continuous improvement in your organization.