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Course Content

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Section 1: Generic aspects about quality management, relevant standards and key concepts8 videos

Introduction

What is quality

A Quality Management System (QMS)

17m

ISO 9001 and the ISO 9000 series of standards

17m

About the certification to ISO 9001

17m

The structure of ISO 90012015

10m

Process approach

17m

Risk based thinking

22m

Section 2: Clause 4 of ISO 90012015 - Context of the organization5 videos

Understanding the organization and its context

17m

Needs and expectations of interested parties

14m

Determining the scope of the management system

25m

Quality management system and its processes

43m

Climate action changes (Amendment 1 from 2024)

56m

Section 3: Clause 5 of ISO 90012015 - Leadership4 videos

Customer focus

12m

Leadership and commitment

33m

Organizational roles, responsibilities and authorities

14m

Establishing and communicating the quality policy

16m

Section 4: Clause 7 of ISO 90012015 - Support10 videos

Resources

People

Environment for the operation of processes

11m

Infrastructure

24m

Organizational knowledge

11m

Competence

18m

Monitoring and measuring resources

36m

Awareness

12m

Communication

12m

Documented information

35m

Section 5: Clause 6 of ISO 90012015 - Planning3 videos

Planning of changes

13m

Quality objectives and planning to achieve them

20m

Actions to address risks and opportunities

33mNow Playing

Section 6: Clause 8 of ISO 90012015 - Operation21 videos

Operational planning and control

15m

Customer communication

18m

Determining the requirements for products and services

12m

Design and development planning

21m

Design and development of products and services

15m

Design and development inputs

11m

Reviewing the requirements for products and services

34m

Design and development outputs

13m

Design and development changes

24m

Control of externally provided processes, products and services

22m

Design and development controls

29m

Type and externt of control

19m

Information for external providers

22m

Control of production and service provision

36m

Identification and traceability

11m

Property belonging to customers or external providers

21m

Post-delivery activities

11m

Control of changes

14m

Preservation

15m

Release of products and services

Control of nonconforming outputs

37m

Section 7: Clause 9 of ISO 90012015 - Performance evaluation5 videos

Monitoring, measurement, analysis and evaluation

14m

Analysis and evaluation

14m

Customer satisfaction

18m

Management review

21m

Internal audit

27m

Section 8: Clause 10 of ISO 90012015 - Improvement3 videos

Improvement

12m

Continual improvement

10m

Nonconformity and corrective action

29m

Section 9: Management system auditing11 videos

Management system auditing

Types of management system audits

11m

Audit scope, objectives and criteria

10m

The audit plan

14m

Audit team

16m

Conducting the audit

14m

The audit report

21m

Thank you and good bye!

12m

Nonconformities

21m

Bonus lecture My other Udemy courses

32m

The draft of ISO 90012026

1h 2m

About this Lecture

Section: Clause 6 of ISO 90012015 - Planning • Size: 73.04 MB • Duration: 33m

Course Summary

ISO 9001:2015 Quality management system auditor is the ISO 9001:2015 standard training course published by Udamy Online Academy. ISO 9001:2015 is an international standard that defines the criteria for a quality management system (QMS). This standard is one of the most commonly accepted standards globally and is applicable to organizations of any size and industry. ISO 9001:2015 is designed to help organizations develop a systematic and effective approach to quality management, ensuring that they consistently meet customer needs and increase customer satisfaction. In this training course, you will get to know this standard and its different rules and you will learn how to receive it.After this training course, you will be able to implement or evaluate a company’s quality management system. At the beginning of this training course, you will get acquainted with concepts such as “quality” and the quality management system, and you will learn the history of the ISO 9001:2015 standard. In the following, you will get acquainted with QMS. In order to maintain the ISO 9001:2015 certificate, different organizations must maintain their QMS and continuously improve it. In this training course, you will also have content with the goals of this ISO 9001:2015 standard that you must have reached in order to achieve it. which will help you to get this standard. This training course is recommended for managers and employees of the quality department who want to receive the ISO 9001:2015 certificate.

Course Content

0 / 70 completed

Section 1: Generic aspects about quality management, relevant standards and key concepts8 videos

Introduction

What is quality

A Quality Management System (QMS)

17m

ISO 9001 and the ISO 9000 series of standards

17m

About the certification to ISO 9001

17m

The structure of ISO 90012015

10m

Process approach

17m

Risk based thinking

22m

Section 2: Clause 4 of ISO 90012015 - Context of the organization5 videos

Understanding the organization and its context

17m

Needs and expectations of interested parties

14m

Determining the scope of the management system

25m

Quality management system and its processes

43m

Climate action changes (Amendment 1 from 2024)

56m

Section 3: Clause 5 of ISO 90012015 - Leadership4 videos

Customer focus

12m

Leadership and commitment

33m

Organizational roles, responsibilities and authorities

14m

Establishing and communicating the quality policy

16m

Section 4: Clause 7 of ISO 90012015 - Support10 videos

Resources

People

Environment for the operation of processes

11m

Infrastructure

24m

Organizational knowledge

11m

Competence

18m

Monitoring and measuring resources

36m

Awareness

12m

Communication

12m

Documented information

35m

Section 5: Clause 6 of ISO 90012015 - Planning3 videos

Planning of changes

13m

Quality objectives and planning to achieve them

20m

Actions to address risks and opportunities

33mNow Playing

Section 6: Clause 8 of ISO 90012015 - Operation21 videos

Operational planning and control

15m

Customer communication

18m

Determining the requirements for products and services

12m

Design and development planning

21m

Design and development of products and services

15m

Design and development inputs

11m

Reviewing the requirements for products and services

34m

Design and development outputs

13m

Design and development changes

24m

Control of externally provided processes, products and services

22m

Design and development controls

29m

Type and externt of control

19m

Information for external providers

22m

Control of production and service provision

36m

Identification and traceability

11m

Property belonging to customers or external providers

21m

Post-delivery activities

11m

Control of changes

14m

Preservation

15m

Release of products and services

Control of nonconforming outputs

37m

Section 7: Clause 9 of ISO 90012015 - Performance evaluation5 videos

Monitoring, measurement, analysis and evaluation

14m

Analysis and evaluation

14m

Customer satisfaction

18m

Management review

21m

Internal audit

27m

Section 8: Clause 10 of ISO 90012015 - Improvement3 videos

Improvement

12m

Continual improvement

10m

Nonconformity and corrective action

29m

Section 9: Management system auditing11 videos

Management system auditing

Types of management system audits

11m

Audit scope, objectives and criteria

10m

The audit plan

14m

Audit team

16m

Conducting the audit

14m

The audit report

21m

Thank you and good bye!

12m

Nonconformities

21m

Bonus lecture My other Udemy courses

32m

The draft of ISO 90012026

1h 2m