About this section- KPI Foundation

Definition and Example

Characteristics of KPIs

Must Have Attributes of KPIs

Advantages and Disadvantages

Leading and Lagging Indicators (KPI Classification)

Course overview

Before we start

About this section- Direction setting

The Three Musketeers Part 1- Vision

The Three Musketeers Part 2- Mission

The Three Musketeers Part 3- Goals

Strategy & KPIs positioning

Recap so far and an assignment for you

About this section- Strategy & Planning

BSC Perspectives

Introduction and advantages of Balance Scorecard

Strategic Planning with BSC

Strategic Planning- Step 1 Change Analysis (and DIY)

Strategic Planning- Step 2 Strategy Mapping and Objectives

Strategic Planning- Step 3 KPI Selection

KPI Selection Tools- KPI Tree

KPI Selection- Case Big Store

KPI Selection Tools- Decision Matrix

About this section- KPI implementation

KPI Plan and Description

Targets and Thresholds

Control Charts- Basics

XMR Chart in Excel (and DIY)

Quick construction of XMR Chart in a statistical tool & baseline creation

About this section- Performance analysis & reporting

Basic Statistics- Introduction to data and variables

Basic Statistics- Types of Statistical Analyses

Descriptive Statistics- Measures of Central Tendency

Basic Statistics- Measurement Scales

Descriptive Statistics- Measures of Dispersion

Descriptive Analysis in Excel

Dashboards- Generic Steps to create One

Raw Data Cleaning- Part 1

Keys to Success- What's in the following lessons

Raw Data Cleaning- Part 2

Raw Data Cleaning- Part 3

Dashboard Design- Part 1

Dashboard Design- Part 2

Efficient Dashboards- Excel Tables

Efficient Dashboards- Excel Pivot Tables

Awesom'ize Dashboards- Slicers and Timeline

Data Do's and Don'ts

Excel Dashboard- Part 1

Excel Dashboard- Part 3

Power BI- For Beginners

Excel dashboard- Part 2

Dashboard in Power BI

Conclusion and wrap-up